fj77 Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") is issued by fj77 ("fj77," "we," "us," "our"), the operator of the online gaming platform accessible at fj77.club. This Policy applies to all personal information collected from players, registered users, visitors, and any individual who interacts with fj77's services, including its website, customer support channels, and payment systems.

fj77 operates as a PAGCOR-licensed online gaming platform and is subject to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). All personal data processing by fj77 is conducted in accordance with the principles of transparency, legitimate purpose, and proportionality mandated by RA 10173.

By registering an account, making a deposit, or otherwise using any fj77 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

2.1 Registration & Account Data

When you register a fj77 account, we collect the following categories of personal data:

• Full legal name as it appears on a government-issued Philippine ID.
• Date of birth (used to verify the 21+ age requirement).
• Philippine mobile number (primary account identifier and OTP delivery channel).
• Email address (if provided during registration or later account updates).
• Residential address (required for KYC verification and regulatory reporting).
• Chosen username and encrypted password credentials.

2.2 Identity Verification (KYC) Data

In compliance with PAGCOR anti-money laundering obligations and RA 10173, fj77 may collect the following during KYC verification:

• Government-issued ID (SSS card, PhilSys ID, passport, driver's license, PRC ID, or voter's ID) — front and back images.
• Selfie photograph for facial verification against ID documents.
• Proof of address documentation (utility bill, bank statement, or barangay certificate dated within 90 days).
• Source of funds declaration for accounts with higher transaction volumes.

2.3 Financial & Transaction Data

fj77 records all financial activity associated with your account, including:

• GCash account number or mobile number linked to payment transactions.
• Maya account details used for deposits and withdrawals.
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) used for transfers.
• Full transaction history including deposit amounts, withdrawal requests, bonus credits, and game wagering records.

2.4 Technical & Usage Data

When you access fj77, our systems automatically collect certain technical data:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Session duration, pages visited, and features used within the platform.
• Device fingerprint data used for security, fraud prevention, and duplicate account detection.

3. How We Collect Your Data

fj77 collects personal data through the following means:

• Directly from you: via account registration forms, KYC submission, customer support interactions, and payment processing.
• Automatically: through cookies, web beacons, session logs, and device fingerprinting technologies active on fj77.club.
• From payment providers: GCash, Maya, and partnered banks transmit transaction confirmation data to fj77 to reconcile payments. fj77 does not store full bank account passwords or GCash PINs.
• From identity verification services: fj77 may use PAGCOR-authorized third-party KYC providers to verify the authenticity of submitted ID documents.

4. How fj77 Uses Your Personal Data

fj77 processes your personal data for the following purposes:

• Account creation and management: establishing and maintaining your fj77 player account, authenticating logins, and processing account settings changes.
• Payment processing: facilitating deposits, withdrawals, and transaction reconciliation in Philippine Peso via GCash, Maya, and partnered banks.
• Regulatory compliance: fulfilling PAGCOR licensing obligations, anti-money laundering (AML) reporting requirements, and RA 10173 data governance mandates.
• Identity verification: verifying player age (21+), identity, and source of funds as required by PAGCOR and Philippine financial regulations.
• Fraud and security: detecting and preventing unauthorized account access, duplicate account creation, payment fraud, and bonus abuse.
• Responsible gaming: monitoring player activity to identify potential problem gambling behaviors and applying self-imposed or platform-imposed limits where appropriate.
• Customer support: responding to player inquiries, resolving disputes, and processing account-related requests.
• Platform improvement: analyzing aggregated usage data to improve fj77's features, game selection, and user experience.
• Communications: sending account notifications, transaction confirmations, promotional offers (where consent has been given), and responsible gaming reminders.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, fj77 processes personal data on the following legal bases:

• Contractual necessity: processing required to fulfill the service agreement between fj77 and the player — including account management, payment processing, and game delivery.
• Legal obligation: processing mandated by PAGCOR licensing conditions, Philippine AML law (Republic Act No. 9160, as amended), and RA 10173 itself.
• Legitimate interests: fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by player privacy rights.
• Consent: for optional marketing communications and non-essential cookies, where fj77 obtains explicit consent that may be withdrawn at any time.

6. Sharing Your Personal Data

fj77 does not sell, rent, or trade your personal information to third parties for commercial purposes. fj77 shares personal data only in the following limited circumstances:

• PAGCOR and Philippine government authorities: as required by our operating license and applicable law, including mandated AML reporting and player dispute resolution processes.
• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, and other Philippine financial institutions receive only the data necessary to process specific transactions.
• KYC and identity verification providers: PAGCOR-authorized third-party verification services that assist fj77 in authenticating player identity documents. These providers operate under data processing agreements consistent with RA 10173.
• Game software providers: licensed game studios (e.g., JILI, PG Soft, Pragmatic Play, Evolution Gaming) may receive session-level data necessary for game operation. No personally identifiable information beyond anonymized player IDs is shared with game providers.
• Law enforcement: where fj77 is legally compelled by court order, NPC directive, or a lawful request from Philippine law enforcement agencies.

All third parties with whom fj77 shares personal data are contractually bound to handle that data in accordance with RA 10173 and are prohibited from using it for any purpose beyond the stated service delivery.

7. Data Retention

fj77 retains personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following minimum retention periods:

• Account data: retained for the duration of the account relationship and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and Philippine AML regulations.
• KYC and identity documents: retained for a minimum of five (5) years from the date of submission, or longer if required by PAGCOR or law enforcement.
• Transaction records: retained for a minimum of five (5) years from the transaction date, consistent with Philippine AML record-keeping requirements.
• Technical and usage logs: retained for up to twelve (12) months for security and fraud analysis purposes, after which they are anonymized or deleted.
• Marketing consent records: retained for the duration of the consent relationship plus three (3) years following withdrawal of consent.

Data retained beyond the active account period is held in secure, access-restricted archives and is not used for any active processing purpose beyond regulatory compliance.

8. Cookies & Tracking Technologies

8.1 Essential Cookies

fj77 uses essential cookies that are strictly necessary for the operation of the platform — including session authentication, security tokens, and load balancing. These cookies cannot be disabled without breaking core platform functionality.

8.2 Analytics Cookies

With your consent, fj77 uses analytics cookies to understand how players interact with the platform — which pages are visited, where users navigate to, and how features are used. This data is processed in aggregated, anonymized form to improve fj77's services.

8.3 Preference Cookies

Preference cookies remember settings you configure on fj77 — such as language preferences and responsible gaming notification settings — so you don't need to reconfigure them on every visit.

8.4 Managing Cookies

You may control non-essential cookies through the cookie settings panel available on fj77.club, or by configuring your browser to block or delete cookies. Note that disabling certain cookies may affect your experience on the platform.

9. Data Security Measures

fj77 implements a multi-layered technical and organizational security framework to protect your personal data:

• Encryption: all data in transit is protected by 256-bit SSL/TLS encryption. Stored sensitive data (including passwords and payment credentials) is encrypted at rest using AES-256.
• Access controls: personal data access within fj77 is restricted on a strict need-to-know basis. All staff with data access are trained on RA 10173 obligations and subject to confidentiality agreements.
• Two-factor authentication: fj77 systems and player accounts are protected by multi-factor authentication requirements.
• Penetration testing: fj77's platform infrastructure undergoes periodic security audits and penetration testing by qualified third-party security professionals.
• Incident response: in the event of a personal data breach affecting your information, fj77 will notify the National Privacy Commission within 72 hours of discovery and notify affected players without undue delay, as required by RA 10173.

10. Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by fj77:

To exercise any of the above rights, contact fj77's Data Protection Officer at [email protected] (plain text — not a clickable link). Please include your registered mobile number and the nature of your request.

11. Minors and the 21+ Requirement

fj77 services are strictly restricted to individuals aged 21 years and above, in accordance with Philippine gambling law and PAGCOR regulations. fj77 does not knowingly collect personal data from individuals under 21 years of age.

If fj77 discovers that personal data has been collected from an individual who is under 21, all associated data will be immediately deleted and the account will be closed. Any deposits made by underage users will be returned to the original payment method after identity verification.

If you are a parent or guardian and believe that a minor has registered an fj77 account, please contact fj77 customer support immediately at [email protected].

12. Cross-Border Data Transfers

fj77 primarily processes and stores personal data within the Philippines. In certain circumstances — such as when using international game software providers or cloud infrastructure with data centers outside the Philippines — personal data may be transferred to jurisdictions outside the Philippines.

Where such transfers occur, fj77 ensures that the recipient jurisdiction provides an adequate level of data protection, or that appropriate contractual safeguards (such as data processing agreements aligned with RA 10173 standards) are in place. fj77 does not transfer personal data to jurisdictions that do not offer equivalent protections without the player's explicit consent or a lawful basis under RA 10173.

13. Changes to This Privacy Policy

fj77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes to applicable Philippine law, or new PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.

For material changes that significantly affect your rights or how we use your personal data, fj77 will notify registered players via their registered mobile number or email at least seven (7) days prior to the changes taking effect. Your continued use of fj77 after the effective date constitutes acceptance of the revised Policy.

The current version of this Privacy Policy is always accessible at fj77.club/privacy-policy.

14. Contact Our Data Protection Officer

For all data privacy inquiries, requests to exercise your rights, or concerns about fj77's data processing practices, please contact our designated Data Protection Officer:

• Platform: fj77.club
• Email: [email protected]
• Live Chat: Available daily 8AM – 12MN Manila time via the fj77 website.
• Response time: fj77 aims to respond to all data privacy requests within fifteen (15) business days, consistent with NPC guidelines.

For unresolved complaints, you may contact the National Privacy Commission of the Philippines at privacy.gov.ph (reference only — not a hyperlink per site policy).